Support Center

Everything you need to know about using Carelysis, from understanding your health score to managing your data.

Frequently Asked Questions

How does the AI food scanning work?

Carelysis uses Google's advanced Gemini AI to analyze photos of your meals. It identifies ingredients, estimates portion sizes, and calculates nutritional values automatically with high precision.

How accurate are the daily scores?

Our scoring algorithm is personalized to your biometrics and goals. While highly accurate for general wellness tracking and habit formation, it should not replace professional medical advice.

Can I share data with my family?

Yes! You can create a "Family" group in the app and invite members to share meal logs, view the leaderboard, and send supportive nudges to stay motivated together.

Is my data private?

Absolutely. We use industry-standard encryption and do not share your personal data with third parties for marketing purposes. You have full control over your data and can delete it at any time. See our Privacy Policy for more details.

Still need help?

Our dedicated support team typically responds within 24 hours.

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